Frequently asked.
A few answers to the questions we hear most often.
Which sports do you support?
Tennis, padel, badminton, squash, cricket, table tennis, pool, billiards, bowling, pickleball, basketball and volleyball. The UI adapts to say 'Court', 'Lane', or 'Cage' depending on your sport.
Do you handle memberships and vouchers?
Yes. Memberships with automatic discounts, vouchers and packs with expiry rules, and add-ons at checkout.
Can I run multiple locations?
Pro supports up to three locations. Business supports up to five. Enterprise is unlimited.
How do payments work?
Stripe online checkout is embedded in your booking flow. Players can pay by card, wallet credit, or split a booking with friends.
What happens with refunds and reschedules?
You set refund rules once. Reschedules with a price difference charge or refund the delta automatically, so the front desk isn't doing math.
Who is Anna?
Anna is our admin assistant, available on the Business plan. She answers plain-English questions about bookings, revenue and trends — using a language model to classify what you're asking, then querying your live data deterministically. You see the numbers behind every answer. Pricing suggestions are occupancy-based math, not a black box.
Is SportZentra GDPR-ready?
We provide export and deletion tools, keep audit trails on critical actions, and follow privacy best practices.